Ash the Donkey

We carefully pack and ship your order within 3 to 6 business days. Each toy arrives clean, secure, and ready to enjoy. It comes in a protective bag to keep it in perfect condition during transit.

We ship worldwide using trusted carriers such as DHL, FedEx, and UPS. Delivery times depend on your location and the shipping method you choose at checkout. Once your order ships, you will receive tracking information so you can follow its journey.

This chew toy is made from durable, pet-safe polyester and comes in fun patterns and flavors like antler, bacon, chicken, and original. Great for indoor or outdoor play. Available in multiple sizes for dogs of all breeds. Easy to clean and carry.

We want you and your pet to be happy with your order. If you're not satisfied, you can return any unused item in its original condition within 14 days of delivery.

To request a return, contact our support team with your order number and reason. Once approved, we’ll send return instructions.

Items must be unused, unwashed, and in original packaging. Return shipping costs are the customer’s responsibility. Refunds are processed once the item is received and inspected.

Please note that sale items and custom orders are final sale.

If your item arrives damaged or incorrect, contact us within 3 days and we’ll make it right.